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The Hidden Cost of Hero Leadership: When Good People Create Unscalable Businesses
Many growing businesses are built on exceptional people. Founders who solve problems faster than anyone else. Leaders who step in whenever something breaks. Experienced operators who know exactly who to call, what decision to make, and how to keep momentum moving. In the early stages of growth, this capability is often a competitive advantage. But over time, something subtle happens. What begins as responsiveness turns into dependency. The business starts relying on individua
Erin Wright
Jun 14 min read
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